Customer Service › About Us

About Rugs HQ

Rugs HQ a.k.a. Rugs Head Quarters is an Internet based Rug retailer. We have a vast selection of brand name rugs and we are growing every day. Our Rugs range from traditional to modern styles therefore our customers are sure to find exactly what they are looking for. We are dedicated to offering our customers not only the highest quality merchandise but excellent customer service as well. We offer free delivery strait from the manufacturer which eliminates an intermediary and ensures our customers receive their purchases as quickly and conveniently as possible.

We also offer absolutely unbeatable prices. Not only are the prices of our Rugs supreme, but we also do not charge sales tax to the 48 contiguous states of the US. We take pride of our user friendly website, www.RugsHQ.com, which is very easy to navigate for absolutely anyone.

How does Rugs HQ.com work?

RugsHQ.com partners with Rug stores and manufacturers throughout the nation to bring our customers the best in quality merchandise at unbeatable prices. Browse through our tremendous online catalog or speak to our knowledgeable staff to find the rug that is perfect for your home.

Where is Rugs HQ located?

Rugs HQ has 3 warehouse distribution centers that are located in Wilmington, DE, Philadelphia, PA, and Huntingdon Valley, PA. We are an Internet retailer comparable to Amazon and ship directly to your home. Unfortunately at this time we do not offer any showroom hours at our warehouse locations.

What are the hours of operation for customer service?

Please visit our Customer Service department for helpful information. Rugs HQ support specialists are available to assist you any time, seven days a week.