Customer Service › My Account

Help Center & F.A.Q.

Already have an account with Rugs HQ? Go to My Account

All of our customers will have the option to create an account with RugsHQ.com. Users can do this when making a purchase or when simply visiting our website. Creating an Account benefits all of our customers because it will make your checkout process faster as well as provide you with the ability to view order history at any time. Users with an account will also be able to save and create wish lists, store multiple shipping addresses and best of all; receive special member only coupons and discounts. Take advantage of all of the helpful benefits of Creating an Account with Rugs HQ.

What if I have additional questions or comments?

If you still have unanswered questions, please contact our Customer Service line at 302-223-4110. Additionally, feel free to Email Rugs HQ. We will answer any questions gladly and love to hear any feedback you have. If you have suggestions for this list of FAQs or our website in general, please email us and let us know how we could improve!