Customer Service › Testimonials

We are here to provide you with the widest selection of rugs at absolutely unbeatable prices. Learn why YOU should shop with Rugs HQ:

QUALITY RUGS: We work with only reliable and brand name manufacturers to guarantee our customers the highest quality Rugs on the market.

CUSTOMER SERVICE: When shopping online, there is no one-on-one contact with the retailer and the consumer. This is why online stores must provide the utmost efficient customer service . Our well-trained live sales representatives are made available 7 days a week to answer any questions. When shopping online you get the advantage of speaking with someone without waiting in long lines or searching the aisles with that feeling of "does anyone work here?"

SALES AND DISCOUNTS: Online stores stay on the same promotional calendar as the regular brick and mortar stores, also offering great seasonal sales and discounts. We provide our customers with new coupons and discounts every holiday season as well as in between holidays. Plus our everyday sale is our FREE and quick delivery service as well as NO SALES TAX for all 48 contiguous states! (Unfortunately our merchandise and delivery service excludes Alaska and Hawaii.)

What if I have additional questions or comments?

If you still have unanswered questions, please contact our Customer Service line at 302-223-4110. Additionally, feel free to Email Rugs HQ. We will answer any questions gladly and love to hear any feedback you have. If you have suggestions for this list of FAQs or our website in general, please email us and let us know how we could improve!