How We Process Orders

Lowest Possible Prices on The Rug Market Rugs:
Our advanced electronic interfaces continually scan our competitors for their best current pricing and availability on The Rug Market Rugs. All orders qualify for Free Shipping and we do not charge any sales tax. You will always receive the lowest possible prices on currently available products!

Strong Industry Alliances:
Rugs HQ maintains long-standing alliances with the industry's leading distributors and manufacturers. As a result, we are able to ship fast and offer the lowest prices on most The Rug Market Rugs.

Fastest Shipping:
To get your products to you as quickly as possible, your order will be shipped directly to you from many regional warehouses across the United States. As a result, no one can get your orders to you faster than we can! Most orders are sourced, filled and confirmed within minutes of being placed.

Rugs HQ Return and Cancellation Policies

Rugs HQ maintains long-standing alliances with the industry's leading manufacturers. As a result, we are able to ship free, fast, and offer the lowest prices on most area rugs. Our area rugs are priced 25% to 75% lower than our competition, and it is in big part thanks to our Return and Exchange Policy. Rugs HQ offers a 30-Day full Exchange on every area rug we sell, except for products sold through our Clearance promotions and rug pads that have been opened. At Rugs HQ, we try to correct all problems with minimal inconvenience to you! Please see our Cancellation Policy and our Return Policy.